INCREASED FLEXIBILITY AND SUPPORT
Due to the Corona Virus there is a lot of uncertainty which can be uncomfortable when making travelling plans. We understand and are prepared to help. We are flexible and ready to assist you in any way if you need to change your travel plans.
Latest news on travelling to Iceland
On 15 June 2020 all passengers arriving in Iceland can choose to be screened upon arrival for COVID-19. Those who opt out of testing will have to self-quarantine for two weeks. Children born in 2005 and later will be exempt from quarantine and screening requirements. Click here for latest information.
Flexible cancellation policy
Our cancellation policy has always been flexible and now due to the circumstances we have made it even more flexible. For the day tours, both open group tours and private you get a full refund if you cancel 48 hours before departure. For the multiday tours you receive 70% refund if you cancel with more than a 2 weeks notice. If no cost has been incurred from the booking you will receive the non-refundable 30% as travel credit which you can use for re-booking.
What happens if I test COVID-19 positive form the airport test?
In the unlikely event of a positive COVID-19 test upon arrival to Iceland we have a special 24 hours cancellation policy, meaning that you will get a 100% refund on all bookings with us except ones that start within 24 hours.
Easy Access & Personal Service
We are a small, family owned and operated company. We answer e-mails promptly and there are no standardised answers like we have all experienced receiving when dealing with giant companies where you feel you are of no importance. We want you to have the opportunity to experience Iceland in an authentic way through the Midgard family and we will help in any way possible to figure things out.
Midgard Base Camp
Click here for information about Midgard Base Camp.
Do you have questions/concerns?
Feel free to drop us a line, either by using the contact form on this page or by sending us an e-mail to firstname.lastname@example.org.
Meet the Midgard Team
Hildur, Midgard Team
Tanya, Midgard Team
Björg, Midgard Team
Arnar (Addi), Midgard Team